Real Client Results
How a South Florida Nonprofit Increased Team Health from 80% to 96%
Building stronger communication, collaboration, and connection across four locations.
Building stronger communication, collaboration, and connection across four locations.
The Challenge
Before bringing the team together, leadership wanted to strengthen communication across four locations, deepen relationships between team members, and create more opportunities for collaboration.
To better understand the team's current experience, participants completed a Team Health Assessment before the workshop. The results showed a strong foundation, while also identifying opportunities around communication, role clarity, collaboration, and cross-site connection.
The Experience
Rather than spending the day listening to another presentation, the team participated in guided conversations, collaborative experiences, reflection activities, and relationship-building exercises designed to strengthen communication and connection across the organization.
Throughout the workshop, participants explored what it means to support one another, communicate more intentionally, and better understand the people behind each role.
The Results
Before
After
Overall Team Health
Increase in Team Health
Post-Workshop Favorable Ratings
| Metric | Before | After |
|---|---|---|
| Overall Team Health | 80% | 96% |
| Team Health Index | 90% | 96% |
| Favorable Ratings | 91% | 100% |
Biggest Improvements
Ownership of Problems
Cross-Team Collaboration
Respectful Conversations
Supporting One Another
Following Through
What Participants Said
We have more in common than we think.
This training helped me feel more connected to my work family.
The Chief of Happiness is AMAZING!!!!
Wonderful workshop. Great team.
This was an excellent workshop! I will recommend it to any business I get the chance to.
Beyond the Numbers
While the survey data showed measurable improvements, the biggest outcome wasn't a percentage. People from different locations connected with one another. Employees left feeling more supported. Communication became more intentional.
Participants shared that they better understood one another, felt more connected to their work family, and recognized they could lean on one another moving forward. That's the human side of work. And that's what creates healthier teams over time.
Leadership Insights
One thing I appreciate about measuring workshop outcomes is that it helps identify what comes next. For PBC Hub, the data and participant feedback suggest continued opportunities to:
It's a catalyst for continued growth.
Let's Work Together
If you're looking to strengthen communication, build trust, and create a more connected workplace, I'd love to help.